This Privacy Policy explains how Haikou Anlei Supply Chain Management Co., Ltd. collects, uses, shares, stores, and protects personal information when you access or use this website, place an order, contact us, or otherwise interact with our services.By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.We encourage you to review this policy carefully to understand how your personal information is collected, used, and protected.
2. Scope of Services and Data Processing
This Privacy Policy applies to personal information collected through our website and related order processing, payment, shipping, customer service, and communication activities.Our business operations are managed from China, and personal information may be processed in China and in other locations where our trusted service providers operate, including payment processors, analytics providers, hosting providers, logistics carriers, and technical service providers.Where personal information is transferred or processed across borders, we take reasonable measures designed to protect it in accordance with applicable data protection requirements.
3. Personal Data We Collect
We collect only the personal information reasonably necessary to provide our services, fulfill orders, respond to inquiries, and operate our website.The types of personal data we may collect include:
Full name
Email address
Phone number
Shipping address
Billing address
Order and transaction details
Customer service communications and inquiry details
Technical information such as browser type, device information, pages visited, and interaction data
Payment-related identifiers, such as transaction IDs provided by our payment processor; we do not store full credit or debit card numbers
Personal information may be collected when you place an order, contact customer support, sign up for communications, browse our website, or otherwise interact with our services.
4. Purposes for Processing Personal Data
Personal data provided by you will be processed under the responsibility of Haikou Anlei Supply Chain Management Co., Ltd. for the following specific purposes:I. The development, performance, enforcement, and fulfillment of purchase and sale contracts for products ordered through our website, including order processing, payment confirmation, shipping, and delivery;II. Processing payments, confirming transactions, shipping orders, and managing returns, exchanges, cancellations, or refunds;III. Responding to your inquiries, requests, complaints, or customer service communications;IV. Providing information related to your order, products, services, website updates, policy updates, or essential operational notices;V. Managing delivery verification and order-related communications, including where third-party recipient information is provided for shipping purposes;VI. Improving website functionality, customer experience, website performance, and service quality;VII. Helping prevent fraud, unauthorized transactions, abuse, security incidents, or violations of our policies;VIII. Complying with applicable legal, tax, accounting, regulatory, or dispute resolution obligations.If you provide personal information relating to a third party, such as a recipient name, phone number, or address, you confirm that you have the right to provide that information and, where required, have informed that person and obtained their permission.
5. Payment Processing and Stripe
Payments made through our website are processed by Stripe, a third-party payment processor.Haikou Anlei Supply Chain Management Co., Ltd. does not store or process full payment card details.Payment information is handled securely by Stripe in accordance with its own privacy, security, and payment processing standards.Stripe may collect and process certain payment-related data independently as a payment service provider and, where applicable, as a data controller.You may review Stripe’s Privacy Policy to learn more about how Stripe handles payment data.
6. Cookies, Tracking, and Analytics
We use cookies and similar technologies to support essential website functionality, improve website performance, understand website usage, and provide a better user experience.These technologies may include:
Essential cookies required for website operation, checkout, security, and shopping cart functions
Preference cookies used to remember certain website settings or choices
Analytics tools, such as Google Analytics, used to understand website usage, traffic, and performance
Advertising or marketing cookies, if used, to help measure or improve the relevance of promotional content
These tools may collect technical information such as browser type, device information, pages visited, referring pages, and interaction data.You may manage or disable cookies through your browser settings; however, some website features, such as checkout or account functions, may not work properly if certain cookies are disabled.
7. Data Sharing and Disclosure
We may share personal data only when necessary to operate our business, provide our services, fulfill orders, comply with legal obligations, or protect our rights.The categories of third parties with whom we may share personal information include:
Payment processors, such as Stripe
Shipping, logistics, and delivery service providers
Website hosting, analytics, security, and technical service providers
Customer service, order management, and communication service providers
Professional advisers, where necessary for business, legal, accounting, or compliance purposes
Legal or regulatory authorities, where required by applicable law or necessary to protect our legal rights
We do not sell or rent your personal information to third parties.
8. Data Retention
We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.Retention periods may depend on the type of information, the reason it was collected, legal or accounting requirements, dispute resolution needs, and fraud prevention obligations.We may retain information for purposes including:
Completing transactions and fulfilling customer orders
Providing customer support and handling order-related requests
Complying with legal, tax, accounting, or regulatory obligations
Resolving disputes and enforcing agreements
Preventing fraud, abuse, or unauthorized activity
When personal data is no longer required, we take reasonable steps to delete, anonymize, or securely store it in accordance with applicable requirements.
9. GDPR Privacy Rights for Users in the European Economic Area, United Kingdom, and Switzerland
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the General Data Protection Regulation (GDPR), the UK GDPR, and similar local data protection rules.Depending on your location and the nature of our processing activities, you may have the right to:
Request access to the personal data we hold about you;
Request correction of inaccurate or incomplete personal data;
Request deletion of your personal data, where legally permitted;
Request restriction of certain processing activities;
Object to certain processing activities, including processing based on legitimate interests;
Request a copy of your personal data in a portable format, where applicable;
Withdraw your consent at any time where processing is based on consent;
Lodge a complaint with a competent data protection authority.
We process personal data only where we have a lawful basis to do so, including where processing is necessary to fulfill an order or contract, comply with legal obligations, protect our legitimate business interests, respond to customer requests, prevent fraud, improve our services, or where you have provided consent.If personal data is transferred outside the EEA, United Kingdom, or Switzerland, we will take appropriate measures designed to protect your personal data in accordance with applicable data protection laws.To exercise your GDPR rights, please contact us at info@azulrealesate.com. We may request reasonable information to verify your identity before responding to your request.
10. Data Security
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.These measures may include access controls, secure payment processing through third-party payment providers, website security safeguards, and internal data handling procedures.While no method of transmission over the internet or electronic storage is completely secure, we take reasonable steps to protect your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after an updated Privacy Policy is posted means you acknowledge the updated policy.
12. Contact Information
If you have any questions about this Privacy Policy, our data practices, or your privacy rights, please contact us: