{"id":11,"date":"2026-03-06T07:43:28","date_gmt":"2026-03-06T07:43:28","guid":{"rendered":"https:\/\/muglina.com\/?page_id=11"},"modified":"2026-08-07T12:05:13","modified_gmt":"2026-08-07T12:05:13","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/azulrealesate.com\/b\/refund_returns","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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Refund and Returns Policy<\/h1>\r\n

1. Return Eligibility<\/h3>\r\n

\r\nAt AZULREALESATE<\/strong>, we want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within 30 days after receiving your order<\/strong>.\r\nTo be eligible for a return, items must be unused, in their original condition, and returned with the original packaging whenever possible.\r\n<\/p>\r\n\r\n

2. Items Condition Requirements<\/h3>\r\n

\r\nReturned items must meet the following conditions in order to qualify for a refund:\r\n<\/p>\r\n

    \r\n
  • The item must be unused and in the same condition as received.<\/li>\r\n
  • The item must not show signs of damage, misuse, or alteration.<\/li>\r\n
  • Original packaging is strongly recommended to ensure safe return shipping.<\/li>\r\n
  • Items damaged during return shipping due to insufficient packaging may not qualify for a refund.<\/li>\r\n<\/ul>\r\n\r\n

    3. Return Request Process<\/h3>\r\n

    \r\nTo initiate a return, please contact our customer support team before sending the item back.\r\n<\/p>\r\n

      \r\n
    • Email us at privacy@azulrealesate.com<\/strong> with your order number and reason for return.<\/li>\r\n
    • Our team will review your request and provide return instructions.<\/li>\r\n
    • Unauthorized returns sent without prior approval may not be accepted.<\/li>\r\n<\/ul>\r\n\r\n

      4. Return Shipping Responsibility<\/h3>\r\n

      \r\nUnless the item arrives damaged or incorrect, customers are responsible for return shipping costs<\/strong>. \r\nThis applies to returns made for reasons including but not limited to:\r\n<\/p>\r\n\r\n

        \r\n
      • The customer changes their mind after receiving the item<\/li>\r\n
      • The item does not meet personal expectations<\/li>\r\n
      • The customer ordered the wrong product or quantity<\/li>\r\n
      • The item is no longer needed<\/li>\r\n<\/ul>\r\n\r\n

        \r\nWe recommend using a trackable shipping method to ensure the item arrives safely.\r\n<\/p>\r\n\r\n

        5. Damaged or Incorrect Items<\/h3>\r\n

        \r\nIf your item arrives damaged or if you receive the wrong product, please contact us within 48 hours of delivery<\/strong>.\r\nInclude clear photos of the packaging and product so we can assist you quickly.\r\nOnce confirmed, we will arrange an appropriate replacement or refund.\r\n<\/p>\r\n\r\n

        6. Refund Processing<\/h3>\r\n

        \r\nOnce your returned item has been received and inspected, we will notify you regarding the approval of your refund.\r\nApproved refunds will be processed to the original payment method<\/strong>.\r\nRefunds typically appear within 7 business days<\/strong> depending on your payment provider.\r\n<\/p>\r\n\r\n

        7. Order Cancellation<\/h3>\r\n

        \r\nOrders may be cancelled for a full refund within 48 hours of placing the order<\/strong>, provided the order has not yet been shipped.\r\nIf the order has already been shipped or more than 48 hours have passed, the order cannot be cancelled directly and must follow the standard return procedure described in this policy.\r\n<\/p>\r\n\r\n

        8. Non-Refundable Situations<\/h3>\r\n

        \r\nRefunds may not be granted under the following circumstances:\r\n<\/p>\r\n

          \r\n
        • Items returned used, damaged, or not in their original condition.<\/li>\r\n
        • Items damaged during return transit due to inadequate packaging.<\/li>\r\n
        • Returns sent without prior authorization.<\/li>\r\n<\/ul>\r\n\r\n

          9. Processing Time for Returns<\/h3>\r\n

          \r\nOnce the returned item has been received and inspected, and confirmed to meet our return conditions, we will issue the refund to the original payment method within 7 business days<\/strong>.\r\nProcessing time may vary depending on your payment provider or financial institution.\r\n<\/p>\r\n\r\n

          10. Contact Information<\/h3>\r\n

          \r\nIf you have any questions regarding returns or refunds, please contact us:\r\n<\/p>\r\n

          \r\nAddress: No. 3-738, Xingning Road, Beitang Street, Binhai New Area, Tianjin, Postcode 300453
          \r\nEmail: privacy@azulrealesate.com
          \r\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Refund and Returns Policy 1. Return Eligibility At , we want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within 30 days after receiving your order. To be eligible for a return, items must be unused, in their original condition, and returned with the original…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/azulrealesate.com\/b\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/azulrealesate.com\/b\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/azulrealesate.com\/b\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/azulrealesate.com\/b\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/azulrealesate.com\/b\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":10,"href":"https:\/\/azulrealesate.com\/b\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":5106,"href":"https:\/\/azulrealesate.com\/b\/wp-json\/wp\/v2\/pages\/11\/revisions\/5106"}],"wp:attachment":[{"href":"https:\/\/azulrealesate.com\/b\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}